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This format can be opened with most regular web-players e.g. The explorer opens and the expert can choose a path to save the recording in the .webm format. The recording starts only after the request has been accepted by the user on the mobile device.The Screen Recording button turns red as an indicator that the session is currently being recordedĬlicking on the button again (now named Stop recording) will stop the recording. The receiving side will be informed by a dialogue that the expert wants to record the session. Session RecordingRecord Assist AR sessions from the expert´s side and create video files ready for use on any computer, instantly.Via Files & Extras the expert click on Start session recording To share more content simply drag the corners of the frame to adjust how much content is being shared. This feature enables users to share to the aspect ratio of their partner’s smartphone, tablet or smartglass in real-time. smartglass displays users can make use of real-time information sharing. Real-time information sharingTo make sure information shared via screenshare is perceivable on e.g. Īfter clicking on the camera icon, the explorer opens and you can choose a path to save the screenshotFlashlightBy clicking on the 'flashlight' icon the expert can activate and deactivate the flashlight from the technicians device (mobile & smartglass). To do so, please click the 'screenshot' icon at the bottom of your screen. Send and receive filesSend a file to your remote user securely through Assist AR with just the click of a button.The expert can send files to the mobile device by clicking on the respective icon from within the menu in the lower right corner of the connection window.Īfter clicking on this icon, the TeamViewer file transfer window pops up and the expert can choose the file to be sent to the mobile device or from the mobile device to the expert. Depending on the direction of the file transfer, the expert or the receiving side gets a notification (mobile device), or the explorer pops up to save the file (expert side)Take screenshotsThe expert can make screenshots from within the menu in the lower right corner of the connection window. place 3D arrows. To distinguish who placed the arrows, they have different colors.Expert side: By left-clicking on the mouse you can place 3D arrows that stick to real objects. Receiving side: By tapping on the mobile screen you can place 3D arrows that stick to real objects.To make sure you are talking about the same issue every arrow includes a number.Both connection partners can undo placing their last arrow or remove all markers placed within the call.įreeze imagePause the live video stream to get a clear still image for a detailed technical discussion.To pause the video stream click the 'pause' icon at the bottom of your screen.
#235 MARKER PNG CINESCOPE MAC#
Real-time video streamAs soon as the person requesting assistance accepts the call from the remote expert, the smartphone, tablet, or smart glasses camera image is transmitted in real-time to the expert in front of a Windows or Mac computer.Ĭontextual markers & annotationsHelp on-site employees or customers fix issues by highlighting and drawing on points of interest in their context.The one receiving support as well as the expert can e.g. Please accept the request.Tap Share ID and send the session link via your favourite communication tool: telephone, SMS (messaging), WhatsApp, email, etc. Both connection partners can talk to each other over VoIP.?Hint: For better audio quality, especially in a noisy environment, we recommend using a headset.Join calls via TeamViewer IDA person needing support can easily invite an expert to a TeamViewer Assist AR call:Install the TeamViewer Pilot App on your mobile device:Google PlayApp StoreStart the app on your mobile deviceThe app will ask you for permission to use your microphone and camera as well as to send you notifications.
#235 MARKER PNG CINESCOPE HOW TO#
More information:TeamViewer Pilot Leads App Innovation with New Google ARCore Depth APIPress Release – April 15, 2020HD VoIPSpeak clearly to the on-site technician or client, giving them detailed instructions on how to fix the issue.
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This technology allows precise object tracking such as surfaces, objects, and their relational distance from the camera.
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#235 MARKER PNG CINESCOPE INSTALL#
GeneralThis article applies to all TeamViewer Assist AR Lite users.In this article, you will learn about the key features of TeamViewer Assist AR.Ask your support requester to install the free TeamViewer Assist AR app from the AppStore/PlayStore.Built on industry standards in ARTeamViewer Assist AR is built on top of two frameworks: Apple ARKit and Google ARCore.